FAQs

What if I am not sure about my size?

Feel free to send us a DM via our Instagram page, we would be glad to assist you. The message includes the item and a clear picture of yourself. You will receive a response shortly!

What is your return policy?

M'jacent  accept returns 1-3 days after delivery.
If any items are returned by the sender, items will not be sent back unless the sender is willing to pay for shipping.

What is your exchange policy?

We accept exchanges 1-3 days after delivery.

 

When placing an order make sure to choose the right size, color, and style.

For any assistance contact customer service where you will receive assistance within 24hrs. Include Item name and receipt.

 

 

 

Can I change or cancel my order?

For any assistance contact customer service where you will receive assistance within 24hrs. Include Item name and receipt.

What is your shipping policy?

Orders go out once a week, most local orders ( with paid shipping) will be dropped off at customers address for convenience. Orders should take about 3-5 business days. However we are not responsible for any delays due to USPS.

PICK UP ORDERS

must be picked up from an emailed address within 5 days. We are located in NYC, New York

3472593229

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